Pricing & FAQ

Residential Boarding Fees

2 Dogs (Sharing)


Per Night
  • Minimum 30 minutes daily exercise
  • All Meals included
  • Medication administered as required
  • Baths as required
  • Optional Updates and Photos
Book Now!

3 Dogs (Sharing)


Per Night
  • Minimum 30 minutes daily exercise
  • All Meals included
  • Medication administered as required
  • Baths as required
  • Optional Updates and Photos
Book Now!

Doggie Daycare Fees

Prices effective 1 October 2021

Frequently Asked Questions

We are open 7.30am to 5.30pm weekdays, and 9am to 5pm weekends.

However, reception is closed between 12 noon and 1pm. Dogs can be collected or dropped off between 9am to 12 noon, or 1pm to 5pm. Note late check out charges apply for boarding dogs leaving after 12 noon.

Boarding fees are charged by the night. Dogs must be collected by 12 noon, or additional charges may apply (see When do I have to collect my dog?).

Daycare fees are charged by the day.

Dogs who are boarding must normally be collected by 12 noon on the day of departure.

However, if you need a longer stay your dog can check out between 1pm and 5pm for an additional late checkout charge of £7 per kennel.

Of course. We ask that you call beforehand to book an appointment so we can ensure a member of staff is on hand.

Please note as we are a busy working environment and the needs of the dogs in our care take priority, we are only able to accommodate visits between 10.30 am to 12 noon.

We are an all inclusive resort and provide everything your dog will need such as beds, bedding, toys and treats.

However you are welcome to bring something from home with familiar smells such as an old t-shirt or blanket to help your dog settle in.
No, your dog’s food is included in the price. We aim to feed your dog on what it has at home and will discuss this with you when you book.

We stock all the major brands of dog food in the kennels including raw feed and can source most food apart from vet prescribed feeds. If your dog has special dietary requirements such as cooked chicken or eggs we can accommodate this also.
We ask that dogs are dropped off between 9am and 4pm.
We ask that dogs are collected between 10am and 5pm.

If you are running late or intend to collect your dog earlier than agreed, please contact us in good time.
We ask that you bring your dog into reception and leave from reception. It is always better for your dog to be introduced and settled into their accommodation by an experienced member of staff rather than for you to shut him in the kennel and walk away.

If you wish to see your dog’s accommodation, you can make arrangements to come and visit us for a look around before your dog’s stay.
We are a family business with a small team of dedicated and qualified staff. We pride ourselves on getting to know your dog as an individual, so they will have the same familiar faces looking after them throughout their stay.
All standard vaccinations as well as the kennel cough vaccine must be up to date. All clients are required to provide vaccination records for their dog on arrival. If these records are unavailable or your vet cannot confirm them by telephone, your dog will be refused access.
Yes. We require all dogs to have the kennel cough vaccine. This should be administered at least 2 weeks before your dogs boarding stay. If you have any questions about the kennel cough vaccine please discuss it with your vet.
We can. Our staff are fully trained in delivering medication. Please discuss your requirements upon arrival.
We treat your dog exactly as we do our own. If your dog were to show any sign of illness we will seek veterinary advice immediately.

Our vet is on call 24 hours a day. Your dog is covered by our insurance during its stay and we will usually cover resulting vet fees.

However please note that vet fees arising from pre-existing conditions are not covered and may be added to your bill.

If you have any concerns about your dogs’ health or issues that my arise you should discuss these with us on arrival or at the time of booking.
We accept all major credit and debit cards as well as cash. Please note we cannot accept cheques or American Express.

Payment can be made either when you drop off or collect your dog. We require a 25% deposit to secure your booking in peak times and school holidays.

Terms & Conditions

By making a boarding booking you agree to accept the following for this and all future bookings:

1. Every care will be given to the welfare and safety of all pets boarded, however pets are boarded entirely at the customer’s risk. All property and belongings are left at the kennels entirely at the owner’s risk. While we aim to keep property clean and maintained, we reserve the right to dispose of any property that has become particularly soiled, damaged or that poses a risk to the safety of the animal.

2. Boarding fees are charged by the night. Dogs must be collected or arrangements made for their departure no later than 12 noon. At our discretion, dogs may depart between 1pm and 5pm on their day of departure, subject to a late checkout fee of £7 per kennel.

3. A deposit of 25% of the total boarding fee must be paid in advance to secure bookings during peak seasons; being May- September, all school holidays and bank holiday weekends. The deposit is non-refundable. In the event of cancellation more than 14 days prior to boarding, the deposit fee may be rolled forward to a future booking, else it will be forfeited.

4. All pets must have had worm and flea treatment and be fully vaccinated prior to boarding. We require the standard course of vaccinations as well as the kennel cough vaccine. The kennel cough vaccine must have been administered at least 10 days prior to the commencement of boarding. An up to date vaccination card or verbal confirmation from the administering vet must be provided before your pet will be allowed to board.

5. We will seek veterinary attention for your pet from our usual vet if we consider it necessary. If anaesthetic, surgery or euthanasia are contemplated we will take all reasonable steps to contact you or your emergency contact. If we are unsuccessful, we will proceed to consent on your behalf to any treatment the vet considers clinically necessary in the best interests of the animal.

6. Pets boarding with us are insured against accidental injury, sickness or disease contracted during the period of boarding (or notified to us within 72 hours of departure). Our insurance does not cover pre-existing conditions or conditions that should have reasonably been treated by the owner prior to boarding. In such circumstances, we reserve the right to add incurred veterinary fees to your final bill.

7. In normal circumstances, we operate a minimum and maximum age policy of 6 months to 14 years, which may reduce for particularly large breed dogs. In any event we require your dog to be able to raise and lower itself from the ground unaided.

8. Our pet collection service is used entirely at your own risk. We cannot be held responsible for any injury to your pet during transit or any financial losses incurred due to delays.

9. If you fail to collect your pet within 14 days of the agreed departure date and you do not establish communication as to why, you give us authority to rehome or dispose of the animal without further reference to you, provided that you have not made arrangement for the boarding period to be extended.